Macmillan Education, Springer Nature

  • Act as point of contact for all digital queries and follow up on those queries when there is no clear decision/guidance.
  • Technical development and production of all digital components, working with 3rd party suppliers of content development and production services.
  • Set up initial digital schedules. All conversations about schedules/delays to be directed via the Project Manager.
  • Support Managing Editor, Content Team and Project Manager with any queries and issues.
  • Contact and monitor Developer and notify team of any delays with digital Development work.
  • Cooperate with Content Team and Production Controller on system requirements and requesting SAMS codes to be fed through the Digi Ops SAMS / deployment lead.
  • Sign off covers (working with Technology and product to ensure system requirements copy is accurate).
  • Provide support to in-house team regarding pre-handover digital queries (inc. Prototype).
  • Provides support to in-house team (i.e. Managing Editors, Managing Designer, Media Producer) regarding asset preparation and post-handover digital queries.
  • Review all submitted assets post hand-over from Managing Editors. Collaborate with Web Producer when reviewing the RCF manuscript.
  • Monitor digital budget (for own department), keeping Cost Monitoring Spreadsheet up to date with committed & actual spend.
  • Responsible for archiving digital components, in conjunction with Archiving Controller.
  • Alert project team (all editorial team, Publisher, Project Manager, Marketing Lead, Customer Service Lead, Production Controller, Senior Digital Producer, Digital Delivery Manager) as soon as components go live.